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JOB SUMMARY:

This position is responsible for the repair or replacement of a wide variety of specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to appropriate technician. Position reports to the Area Facilities Manager.

KEY DUTIES AND RESPONSIBILITES:

Job responsibilities and qualifications may be superseded by local, state, or federal regulations

Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to Minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex. Coffee, Cappuccino) , cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain/Backroom ice makers, Hot food equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel Dispensers (ex. printers, displays card readers, hanging hardware) etc.
Responds to work orders related to plumbing, electrical, and general maintenance issues
Responsible for ordering and management of parts inventory for truck
Responsible for replacing ‘plug and play’ equipment as needed
Assist, as needed, with training of other level 1 technicians
Schedules and prioritizes duties and work assignments on a daily basis
Responsible for ordering and management of parts inventory on truck
Completes required reports and paperwork daily to account for the time and use of parts and materials
Observes and inspects equipment to determine if servicing or further action is required
Completes basic maintenance tasks on structures and other equipment
Reads, interprets, and follows procedures described in service manuals per manufacturer guidelines
Completes other duties, including special projects, as assigned by management
Available 24 hours per day, 7 days per week on an on-call emergency basis, in addition to a normal work schedule.

EDUCATION AND EXPERIENCE:

EDUCATION: High School/GED

YEARS OF RELEVANT WORK EXPERIENCE: 1+ years

YEARS OF MANAGEMENT EXPERIENCE: NA

CERTIFICATIONS / LICENSES: NA

SPECIFIC KNOWLEDGE AND SKILLS:

Show Leadership
Peer to Peer Tech support
Effective communication
Projects/Stretch assignments
Facility location ownership
Time Management

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